Refund Policy

This Refund Policy explains when refunds may be issued for ViralPulse subscriptions.

1. Subscription Refunds

If you believe you were charged in error or experienced a serious technical issue, you may request a refund within 7 days of the charge.

2. Usage-Based Limitations

Refunds may be denied when substantial usage has already occurred, including completed analyses, generated transcripts, reports or AI rewrites.

3. No Guaranteed Results

ViralPulse provides AI-generated analysis and recommendations. Results may vary and are not guaranteed. Dissatisfaction with output quality alone does not automatically qualify for a refund.

4. Abuse Prevention

We reserve the right to deny refund requests in cases of abuse, repeated refund claims or violations of our Terms.

5. Contact

To request a refund, contact us at support@viralpulse.studio with your account email and billing details.